Lost and Found – All lost and found items can be claimed at Guest Services.

Children’s Play Area – Located on the lower level next to BMO.

Gift Wrapping – No time to wrap gifts? Let us take care of it. We have a great selection of wraps and all the nishing touches that go along with it!

Information – We have all upcoming event information, area maps, tourist attractions and retailer directions.

Wheelchair Rentals – Wheelchair rentals are complimentary with a piece of government issued photo ID.

Coat Check Service – Let us make your shopping experience more pleasurable by leaving your coat and parcels in a safe and secure area while you shop. A claim ticket will be issued.

Other Services

  • Complimentary Stroller Loans
  • Transit & Taxi Information
  • Event and Activity Schedule
  • Complimentary Battery Boost
  • Electric Car Charging Information
  • Complimentary Umbrellas

Contact Guest Services

Guest Services is located on the lower level, next to the escalators.

Phone: 604-298-7314 or Text: 236-989-7639

Gift Cards

Give the perfect gift for everyone. Brentwood Gift Cards are available at Guest Services in any denomination, starting at $5.00. Brentwood Gift Cards are accepted at the majority of retailers in the Centre, including London Drugs.

This gift card is issued by PACE Savings & Credit Union Limited.

Check your card balance at

Today's Hours:

11am - 6pm


Mon: 11am-6pm

Tues: 11am-6pm

Weds: 11am-6pm

Thur: 11am-6pm

Fri: 11am-6pm

Sat: 11am-6pm

Sun: 11am-6pm



Brentwood Mall
4567 Lougheed Hwy.
Burnaby, B.C. V5C 3Z6

Brentwood is located in northern Burnaby at the corner of Lougheed Highway and Willingdon Avenue.

By SkyTrain
Millennium Skytrain line: Brentwood Station.

By Bus
N9,25,123,130,134,136. For bus schedules, call 604-953-3333 or check the Translink schedule at

By Car
Located at the corner of Lougheed Hwy and Willingdon, Burnaby. From Hwy 1, take the Willingdon Exit, North.