guest services

Brentwood

Phone: 604-298-7314
Text: 604-828-5745
Email: info@brentwoodtowncentre.com

ADMINISTRATION

Brentwood
#260, 4567 Lougheed Hwy
Burnaby, B.C. V5C 3Z6

Phone: 604-299-0606
Fax: 604-299-2281
Email: brentwoodinfo@shapepm.com

Security

Security can be contacted at 604‑968‑5944.

Today's Hours:

10:00 am - 9:00 pm

REGULAR STORE HOURS:

Mon: 10am-6pm

Tues: 10am-6pm

Weds: 10am-9pm

Thur: 10am-9pm

Fri: 10am-9pm

Sat: 9:30am-6pm

Sun: 11am-6pm

 

HOW TO FIND US

Brentwood Mall
4567 Lougheed Hwy.
Burnaby, B.C. V5C 3Z6

Brentwood is located in northern Burnaby at the corner of Lougheed Highway and Willingdon Avenue.

By SkyTrain
Millennium Skytrain line: Brentwood Station.

By Bus
N9,25,123,130,134,136. For bus schedules, call 604-953-3333 or check the Translink schedule at translink.ca.

By Car
Located at the corner of Lougheed Hwy and Willingdon, Burnaby. From Hwy 1, take the Willingdon Exit, North.

View Larger Map >

Accessibility

We are committed and have paid careful attention to making Brentwood accessible to everyone.

All Centre entrances are equipped with automatic doors.

Escalators and elevators ensure easy access to both the upper and lower level of the Centre.

Specially designated Handicapped and Family parking spaces are located near Centre entrances.

Wheelchairs are available for loan at Guest Services.

Guest Services is located on the mall’s lower level – next to the escalators.

PARKING regulations

Enforcement of parking regulations at Brentwood is necessary to ensure that all of our guests are able to conveniently park. In addition, local laws require property owners to ensure that fire lanes are unobstructed and Handicap parking is being used only by permit holders. Brentwood parking is for shoppers only. We do not permit park and riders.

Reasons for Violation Notices Being Issued:
Persons that park their vehicles and are observed leaving the property by mall personnel or by surveillance cameras will receive a warning notice and are subject to being towed. Please note the owner will be responsible for all related charges.

Vehicles that are parked for longer than 4-hours or overnight may also receive a warning notice and subject to being towed.

Trucks and recreational vehicles are not permitted to park overnight. Permission will not be granted under any circumstances due to insurance and local regulations.

Towing

If your vehicle has been towed, Mundies’s Towing and Recovery Service can be called at (604) 526‑9677 to arrange for release.

How to Dispute a Notice
Notices may be disputed by contacting the Security Manager during business hours. Please include your ticket number, license plate and date of the violation.

Attention: Brentwood Security Manager
Security Office
4567 Lougheed Highway
Burnaby, BC V5C 3Z6
(604) 968-5944

Parking During Development

Parking during redevelop is accessible off of Beta Ave which is East of Brentwood as well as off of Willingdon Ave.

Brentwood has three main entrances to the Centre. One next to Scotia Bank, BMO/Sears and Starbucks/London Drugs.

Both Handicap and Family parking are available at all three entrances.

View Larger Map (clickable)